Question 1

Shipping Within India

Accepted Answer

• For all purchases of Rs. 299 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 60 will be applicable to all orders under Rs. 299.
 
• If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

Question 2

How do I check the status of my order?

Accepted Answer

Please tap on “My Orders” section under main menu of Website/M-site to check your order status.

Question 3

How do I change my order?

Accepted Answer

If you would like to change or modify your order, please give us a call at +919401530073 or email us at info@hillyfresh.com with all the details. We can also be reached on WhatsApp at +919401530073. Order can be modified if it has not been shipped already.

Question 4

What do I do if the order I received is incorrect or damaged?

Accepted Answer

If what you have received is incorrect or damaged, please give us a call at +919401530073 or email us at info@hillyfresh.com with all the details. We can also be reached on WhatsApp at +919401530073. Our customer care will ensure that you are completely satisfied with your purchase.
 
Note: Orders will not be processed on Sundays and on Indian public holidays.

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